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      Lufthansa InTouch

      Azienda coinvolta

      Recensioni su Lufthansa InTouch

      beste - Recensione dipendente - ICT Specialist presso Lufthansa InTouch

      5,0
      14 lug 2025
      Ict specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      networking, flights benefits. deep knowledge

      Svantaggi

      less exposure, old school, minor tasks

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      Risposta di Lufthansa InTouch
      10mo
      Dear colleague, Thank you for your review – we truly appreciate it! We are happy to hear that you are enjoying the benefits and experiences that come with being part of Lufthansa InTouch. Be assured that we are taking your feedback into consideration as we continue evolving the employee experience. Wishing you continued success and enjoyment in your role! Your Group HR

      Esplora altre recensioni su Lufthansa InTouch

      1,0
      1 giu 2026
      Customer service consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      * Relocation package. * 2.5 months of paid accommodation. * Issue in the accommodation was resolved within 3–4 days.

      Svantaggi

      *Promised support after onboarding, but little support in practice. *Thrown into difficult customer calls after only 4 weeks of training. *Constant complaints from angry and impatient passengers. *Extremely complex and outdated systems. *Continuous call monitoring and performance evaluations. *Very strict break policies. *Unpaid time spent logging into work systems. *Frequently changing shifts (morning, afternoon, evening). *High stress and burnout risk. *Poor work-life balance.

      3,0
      3 giu 2026
      Customer service consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good starting background point for an airline industry

      Svantaggi

      Low rate of retention for tenured employees

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      Ricerche correlate: Offerte di lavoro di Lufthansa InTouch | Stipendi di Lufthansa InTouch | Benefit di Lufthansa InTouch | Colloqui di Lufthansa InTouch
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