You're only a number, right up until they lay you off - Recensione dipendente - Marketing Manager presso Lumen

1,0
15 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lumen is mostly work from home, and the insurance is excellent. If you have a decent manager, the FTO works really well. There are some decent trainings available so you can find a job elsewhere.

Svantaggi

You can hit every single thing they supposedly value in the "Lumen 8," but it won't matter. Reviews require most employees get "meets expectations," so any additional effort is wasted. There are no promotions EVER. Layoffs and restructuring are constant. They've adopted AI for as much as they can, so you will not have a human interaction with HR. Favoritism abounds, and if you are struggling to get responses from bad employees, nothing will be done except potentially retaliation if you've tried to talk to your manager about it. If you work hard, more work will be piled on you with no promotion or pay raise. Managers will steal your ideas, presenting them as their own.

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Risposta di Lumen
6mo
Thank you for leaving an honest review, it's important to us that all members of the team feel valued, so we're sorry to hear about your experience. At Lumen, we ensure that everyone has access to the resources, opportunities, and support they need to succeed, we're sorry to hear that your experience has not reflected that. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. We really appreciate your feedback, thank you for the work you do with us.

Esplora altre recensioni su Lumen

5,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good env team is good

Svantaggi

nothing there is a con team is good

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Risposta di Lumen
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2,0
13 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Svantaggi

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Risposta di Lumen
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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