Dinosaur failing to adapt, exacerbating internal failings - Recensione dipendente - Account Manager presso Lumen

1,0
6 mar 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are pretty good, but not Silicon Valley level C-Suite (mostly from Level 3 merger) are impressive, have strong vision for the company, and have acknowledged internal dissonance

Svantaggi

(I know this is a frankly brutal review and I want to make it clear I'm not an outlier, bitter about pay or performance reviews. I'm in sales and was one of the top performers in my region last year.) -Level 3 Acquisition is still far from finished, 18 months in (despite OpEx savings, internal processes are extremely fragmented and while C-Levels acknowledge it and claim they're improving, there is no end in sight) -Stock is down 50% over last 12 months and is creating extreme pressure to perform, which management is turning into a toxic culture (note "management" not "leadership" as outside of the C-Suite, I see few real leaders in the organization) -No fresh blood, all management is promoted from within, and existing management is recycled into different organizations to maintain "tribal knowledge" (results in "this is the way it's always been done") -Lack of accountability throughout the organization -Not a great strategy as industry evolves (no real 5G plan)

Esplora altre recensioni su Lumen

5,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good env team is good

Svantaggi

nothing there is a con team is good

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Risposta di Lumen
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2,0
13 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Svantaggi

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Risposta di Lumen
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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