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      Lumen

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      TERRIBLE EXPERIENCE - Recensione dipendente - Customer Service/Sales Work At Home presso Lumen

      1,0
      23 set 2014
      Customer service/sales work at home
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      You get benefits after 90 days

      Svantaggi

      Training was not good and did not prepare you for the job; more than half of my training class quit! Trainer was not good and neither were there SME'S as they call them; the NOHD department was rude; the Help Desk was rude; my boss told me he could not help me with my job because he was not good at systems!

      Esplora altre recensioni su Lumen

      5,0
      28 ott 2025
      Intern
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      good env team is good

      Svantaggi

      nothing there is a con team is good

      avatar
      Risposta di Lumen
      7mo
      Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
      2,0
      13 mag 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Svantaggi

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Risposta di Lumen
      2w
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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      Ricerche correlate: Offerte di lavoro di Lumen | Stipendi di Lumen | Benefit di Lumen | Colloqui di Lumen
      Recensioni su LumenRecensioni per Customer Service/Sales Work At Home presso LumenRecensione su Lumen