An ok (but not good) place to work - Recensione dipendente - Dipendente anonimo presso Lumen

2,0
2 ago 2010
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It all depends on what part of the company you work in I guess, but they offer a relatively flexible work environment - I can make time up for doctor visits, kids events, etc up to 4 hours, after that it's PTO; I can work from home out of necessity (plumber, weather, etc).

Svantaggi

The management has been very top-down. I've seen a number of decisions made by someone relatively high up in the food chain end up causing problems later on, with no accountability ('cause that wasn't their job anyway, right?). With the merger with Embarq having recently happened, the re-org that took place seemed to be a bit of a fruit-basket upset, with managers being positioned in places they probably shouldn't be, my manager among them. A poorly implemented time-tracking process has lead to everyone having no capacity, because senior management gets a red flag when someone is short of 40 hours, so, who's going to not track a full 40 hours? Hmm? There is a lack of cohesion and vision when it comes to managing their website, which may be a result of the recent merger, but there doesn't seem to be any desire to change.

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5,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good env team is good

Svantaggi

nothing there is a con team is good

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Risposta di Lumen
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2,0
13 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Svantaggi

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

avatar
Risposta di Lumen
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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