They don’t care about their customers and managers knew very little in order to resolve concerns or problems.
Risposta di Lumen
2y
Thank you for taking the time to share feedback. We continue to work hard on our digital transformation to simplify and streamline our processes, systems, and tools to improve the overall employee experience.
Easy to learn, manageable schedule, supportive management
Svantaggi
Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)
Risposta di Lumen
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!