Overall a solid run, with standout teams and generous perks - Recensione dipendente - Lead Program Manager presso Lumen

5,0
1 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I spent over 15 years at Lumen, navigating its evolution through multiple mergers (tw telecom, Level 3, and CenturyLink). The culture shifted significantly under new leadership, but the last 9 years were rewarding — largely thanks to the incredible teams I landed on. Benefits were generous, and I always felt supported using unlimited FTO without issue.

Svantaggi

That said, merit-based raises disappeared around 2017, so advancement required changing roles every few years. Upon separation, I received a thoughtful package including subsidized healthcare, severance, and outplacement support. Ultimately, your experience here depends heavily on who you work for.

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Risposta di Lumen
10mo
Thank you for taking the time to leave a thoughtful review about your experience at Lumen. Because of feedback like yours, we get better every day. We're delighted to hear that your time at Lumen was a positive experience! We're committed to cultivating an environment where everyone can thrive. We appreciate your transparency regarding career development opportunities and mentorship. Your feedback is needed to help us improve our future processes. Thank you for the 15 years you've spent with us! We wish you the best of luck with the next step in your career.

Esplora altre recensioni su Lumen

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy to learn, manageable schedule, supportive management

Svantaggi

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Risposta di Lumen
6d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, great benefits, great people to work with, boss is great, etc.

Svantaggi

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Risposta di Lumen
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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