Lyft Driver Support is concerning. - Recensione dipendente - Driver presso Lyft

1,0
21 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hours, so you can work whenever you need be

Svantaggi

- Lyft driver support is extremely disappointing. My phone froze and I had to cancel the ride after completing the trip and dropping the customer off to their location. Lyft refused to pay me by excusing it as "we stop tracking rides after they're cancelled" - to which I asked why not because they had the data showing I finished the trip (because I cancelled AFTER the trip completed) and the consumer's contact to confirm I dropped them off. To this, they didn't have a response, so I asked them if I could get a phone number to talk to a representative - to which, they just ended the conversation on Lyft support. Just know that if you have technical difficulties, they don't care. I've been with Lyft for a couple years and this was the last straw. Uber has better support for their drivers.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Meaningful projects. Good science community environment. Good work life balance.

Svantaggi

Company's primary focus is still on ride-sharing business so stock price does not go up.

1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can make over $100 per day most of the time and you meet some nice people for the most part.

Svantaggi

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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