Customer Service Agent - Recensione dipendente - CX Consultant presso MAERSK

Flexibility and highly skilled industry

If you want to grow most likely need to move a road

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.