Micro-management at its best - Recensione dipendente - Claims presso MEMIC

I worked in a MEMIC office in New England (not the Home Office in Portland) for almost 10 years. For the first few years, it was by far the best company I ever worked for. After that, things changed, and management became very full of itself. It is hugely top-heavy and the promotions to managers, supervisors, directors and vice presidents is ridiculous. I think 400 people work for the company and more than a quarter of these people are management. Although the claims workload looks like it would be minimal, the additional stress of the constant audits from the compliance department make it a negative place to work on a daily basis. It's fairly common place to see people crying at their desks. Management dosen't care that people are frustrated and leave the company, even after being there for years. They tend to joke about it, assuming that they can get new people to come in... athough it takes months to find people. Sometimes they don't even bother filling the position and just give extra workloads to the adjusters that are left, without any consideration to the effect on customer service. In fact, the VP of claims was once overheard saying "sometimes turnover is a great thing!" He's getting his wish, which is too bad, because of the people that have left, had they felt appreciated, they probably would have stayed. The insurance industry is a small one, it's not good to have a bad reputation with micro-management of employees. If you are in underwriting or loss control, you are treated like gods. Claims people are the bottom of the barrel at MEMIC, and considered dispensable. It's obvious in their hiring procedures. They want current adjusters to recommend new people to come to the company...An adjuster referral is worth $100. Loss control and underwriters are worth up to $3,500. It's just insulting.