Good with the potential to be great - Recensione dipendente - Claims presso MEMIC

2,0
9 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The executive team is top-notch, and you can tell they truly believe in the future of the company and the goals they set Good benefits, good work life balance, and interesting travel perks if you are a remote employee

Svantaggi

Lack of training and unwillingness to move into better, modern technologies is disheartening. (the IT team is FANTASTIC, this is not a con on them) The first week of onboarding is incredibly thorough and gives a great overview fo the company and the industry. However, when it's time to for the individual departments to take over, there is a severe lack of process and cohesive training goals. The sink or swim approach is not a lasting method of training and it's disheartening to see potentially great employees get lost due to lack of guidance. The claims system is archaic and the multiple portals are confusing for the policyholders. An internal CRM that would allow claims and UW to speak to one another with full transparency would alleviate many communication issues surrounding policyholder accounts.

avatar
Risposta di MEMIC
3y
Thanks for your review. It seems you love the work environment and company leadership but are frustrated by the IT systems and training. We are, too, and we are working on both. As you know, the conversion to a new underwriting system was suspended earlier this year – it wasn’t the product we needed to seamlessly integrate with Claims. While we regroup on that challenge, we are moving forward with an effective Customer Relation Management (CRM) system that supports our internal operations as well as our marketing and communications capabilities. It’s all challenging but very exciting. As for ongoing training, you should see changes ahead that make it easier for us all to improve our performance overall. Please share your concerns and ideas with your supervisor and senior management. It will help support our company value of transparency. Thanks again.

Esplora altre recensioni su MEMIC

5,0
25 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Benefits and PTO Good Organization & teammates

Svantaggi

no cons at this time

3,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote available Management seems to care

Svantaggi

Management has their hands tied and although they empathize nothing seems to change as you go up the chain. Work life balance is a joke. Expectations are through the roof.

Vedi recensioni per: Utile|Valutazione|Data|Tutto