Challenging Work - Little Opportunity - Recensione dipendente - Customer Support Representative presso MJ Freeway

3,0
15 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- A lot of remote work possibilities - Pay was decent for entry level - Small opportunities to Collab with devs to learn how to troubleshoot.

Svantaggi

- Small management group so no room to advance - Teams did not communicate well so things would change and support didn't know. - Sales over promising software performance and ability to customers making support calls automatically need to be deescalated. - Stuff always breaking flooding support with tickets, work and angry customers to handle.

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5,0
5 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Communication, mentorship, and a great team are all great aspects about working here. Personally, my favorite thing is the flexibility- I really appreciate knowing that I can take a midday appointment or pick up my kid from school when I need to. The unlimited PTO is also a huge plus.

Svantaggi

It’s a quickly growing company, so naturally that comes with some growing pains. But on the same note, leadership has really put in the work to make sure things go smoother with each “growth spurt” we have.

4,0
6 lug 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Incredible time to be in the Cannabis industry with the industry leading seed to sale solutions company. The MJ Freeway of today is a different company from who we were in 2017 and it is exciting so see and experience the transformation. For those that embrace empowerment and a sense of ownership in what you do, this is a great place to learn and grow. If you want an 8 hour job without empowerment and accountability, this is not the company for you because we want team members that want to make an impact and help us expand the lead we have in the industry. Reading some of the other reviews that are less than positive leads me to believe we are outgrowing some peoples abilities to grow and contribute. If this is how you feel, then find a place that fits your pace and make room for those with the energy, passion and desire to grow and succeed.

Svantaggi

A fast growing company that is evolving constantly that lacks the routine and structure in place to make things easy all the time........not sure this is really a con.

3
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