Vantaggi
* MLC has great people at the low to mid-levels of the company that get on well together and work hard. * MLC's pay is better than many of its competitors. * There is considerable flexibility to work from home in most roles. * The company has strong financial backing from it's main parent company, NIPPON Life, in Japan. This has allowed it to weather some quite significant economic and technological storms over the last few years.
Svantaggi
*In 2019 the company introduced a new set of systems that are still full of bugs 2 years post-rollout. My personal opinion (shared by many colleagues) is that the systems are unfit for purpose and have led to serious challenges for the company and it's customers. *Upper management has been a bit of a revolving door for the last couple of years with some key personnel leaving and being replaced by people who, in my opinion, do not perform the roles to the same standard. *There has been regular restructuring due to the challenges posed by COVID and the buggy new systems. This suggests there is a lot of instability at the company and leads inevitably to concerns about job security. *There is a considerable silo effect between departments.