Overworked and underpaid - Recensione dipendente - Supports Planner presso MMARS

2,0
16 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-driving incentive -work from home

Svantaggi

-large caseload -demanding supervisors -micromanaging

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Risposta di MMARS
2y
Hi, Thank you very much for writing a candid review and leaving us some feedback. And thank you for being a part of our team. We understand the difficulties and stressors that come with managing a large caseload. We are actively working to improve our hiring processes to ensure we recruit and retain the best talent that is available, so we can alleviate some of the weight for our team. We also encourage healthy communication between leadership and teammates. Please reach out to any of our Human Resources personnel if you have ongoing questions or concerns. Thank you again for writing a review and we hope to improve your individual and professional experience as you continue with us.

Esplora altre recensioni su MMARS

5,0
4 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive wages for experiences Respectful Supervisors Great Benefits/Mental Health Days

Svantaggi

Learning different Billing from hours to units

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Risposta di MMARS
1y
Hi! Thank you very much for writing a review and thank you for being a part of our team! We're happy that you are having a positive experience with us and we hope your success continues with us and onward. Thank you again for helping us support the participants, families and communities that we serve. Your feedback and advice to management is extremely helpful and very much appreciated!
1,0
15 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many of the clients were wonderful people however it was challenging to build a rapport. Many clients were frustrated due to frequent turnover in Support Planners.

Svantaggi

This is the most abusive and toxic workplace I have ever encountered. There is no transparency. There is nonstop staff turnover due to treatment from management and lack of staff support.

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Risposta di MMARS
8mo
Hello, Thank you for writing a review and thank you for your time as a teammate with us here at MMARS. We're sorry for the unpleasant experience you had while you were with us, but we appreciate you sharing your story with us. We continue to implement methods to improve our team camaraderie, and professionalism with respect to those we serve. Your feedback confirms we have more work to do. Thank you again for taking the time to share, and we wish you well now and in the future.
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