Moka doesn’t care about the individuals they serve. Sad. - Recensione dipendente - Direct Support Staff presso MOKA

I worked there years ago (before 2020) but everyone was very kind. It was nice to work with people and know I'm helping them.

At the time, the salary was quite low. I don't know if it has improved since, relative to inflation and the cost of living.

The customers are nice, and making the drinks can be fun.

Absolutely terrible management. The managers are lazy, disrespectful, and unprofessional. Always forcing the workers to do things while they sit on their phone or do random tasks to avoid making drinks/taking orders for customers. Blatant favouritism towards female employees that are attractive. No HR in place. majority of employees are family or friends of the managers so they can get away with almost anything. Managers have no formal management training. Rude and condescending. Hire actual managers with experience instead of hiring the bosses nephews or sons.