Sinking ship - sort reviews by ‘Most recent’ and ignore the manipulated ‘Popular’ reviews - Recensione dipendente - Customer Insights presso MONY Group

1,0
22 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free food, some other benefta

Svantaggi

Claim to be a customer focussed business but made all customer research, insight and prototypers redundant The annual Christmas time redundancies, how thoughtful! Make a loud noise about the mental well-being of staff but in reality none of the management have any idea of how or trained to deal with such issues Claim they want open and honest communication but any member of staff who dares to ask questions which make management feel uncomfortable are made to feel like they’ve done something wrong! Hypocritical HR people - what they preach completely differs with how individuals from their own department behave A once great place to work has lost it’s soul and forgotten it’s purpose, probably consistent with when Ewloe was demoted from it’s status of head office. How can the bigwigs in London decide what is best for it’s customers, when those customer demographics are more in line with the community of North Wales? I expect some politician type response to this from a senior member at the company . I also expect that reply to be so out of touch with the thoughts and feelings of those who work ‘on the ground’ Don’t be fooled by the Xbox and the free food, this is no longer a nice place to work!

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1,0
31 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If a company set out to create the perfect Glassdoor review, it would probably have competent leadership, clear communication, realistic workloads and a culture that valued its employees!

Svantaggi

And if a company set out to convince employees that being perpetually understaffed is actually a "growth opportunity", they might accidentally recreate the entire business model.

4,0
11 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really loved the team and learned a huge amount from the department head — genuinely strong leadership and mentorship. The team culture was supportive and collaborative, and the office meet-ups were always enjoyable and well run. It’s a place where you can grow quickly and feel part of something.

Svantaggi

The role was advertised and hired under a “work your way” model, but this quickly changed to a forced 3 day office requirement. This lack of flexibility was disappointing and ultimately the only reason I chose to leave, as it didn’t align with what was originally agreed.

1
avatar
Risposta di MONY Group
4mo
Thanks for taking the time to share your experience and for the kind words about the team and leadership. We’re glad you felt supported and were able to grow here. We do want to clarify one point for anyone reading: our current hybrid approach asks fulltime colleagues to spend two days a week in the office (roughly 40% across a month), not three. Teams set anchor days to make in person time useful, and we keep flexibility for life’s realities and business needs. We also offer a “work from anywhere” benefit that allows colleagues to spend up to two weeks a year working from a location of their choice, with manager approval. We appreciate the feedback about clarity and will keep improving how we communicate changes to our model. Thank you again for calling out our culture as a real strength - it’s something we’re proud of and continue to invest in. Lisa Chief People Officer
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