Great cake with poor management! - Recensione dipendente - Account Manager presso MOO

2,0
27 apr 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great perks such as the Friday lunches, cake and benefits similar to other Tech company's. The people were the biggest pro until the best started to resign or were forced to leave!

Svantaggi

Don't be distracted by free cake and enticed by the snazzy looking job descriptions, as it's not as fun as it looks. Little to no ownership of being able to make your own decisions or changes. All new processes get implemented by senior management, without any discussions with the people who actually do the job, and if you vocalise your disagreement or voice your opinion you will be penalised and pushed out. Structural and major role changes were made without any involvement from employees it would affect, and the Senior management would prefer to stick their heads in the sand and ignore the unhappy teams, multiple resignations from one team, and messy uninspiring new roles rather then tackle it head on to see how to improve. If your looking for a long term career in Account Management then MOO isn't for you, as it's more of a Customer service role with a sales target attached, and let's not forget to mention; the lowest commission structure, unnecessary call targets and very slow progression plans that don't include a substantial pay rise attached.

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5,0
23 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Svantaggi

None that I have come across yet.

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Risposta di MOO
12mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
3,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved this job but their systems are breaking and things were falling through the cracks more than ever and I definitely felt it. I was let go and morale was honestly in the toilet for me. It made me realize I deserved better. - lovely people within my team and similar departments - hybrid work from home environment - structured work days

Svantaggi

- limited room to grow with changing systems and standards. it felt like you weren't allowed to grow due to lack of time, people and energy. -if you aren't useful anymore they'll just get rid of you and start over by outsourcing their operations to Cape Town - ungraceful in the delivery of bad news by HR and senior management. - senior management felt messy and focused on protecting themselves and the brand

3
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