Chaos - Recensione dipendente - Call Center Agent presso MSC Cruises

1,0
24 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The cruise ships are beautiful and the price for a cruise is great.

Svantaggi

Call center management (not supervisors) is horrible. There is no help when callers have questions. They tell us to sit back down. Customers are angry because there are so many problems with the software and they can't get refunds that you get yelled at all the time. Management does not care. They hire 15 people to train, half quit during training, the rest quit when they realize no one will help them to help customers

Esplora altre recensioni su MSC Cruises

5,0
19 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Knowledge Cultural exchange Trips Dollar payments

Svantaggi

Full time job Tiredness Long hours on duty Food sometimes bad

3,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkes and a good brand to work for

Svantaggi

The pay is unstable and high pressure work. Still feels like a startup.

Vedi recensioni per: Utile|Valutazione|Data|Tutto