Working at Macy's was exhausting, frustrating, and honestly, not worth the stress. The company expects way too much from employees while giving very little in return. You're constantly understaffed, overworked, and still expected to perform like everything is running smoothly. Management was one of the biggest issues; there's a clear disconnect between leadership and employees. Communication is poor, expectations are unrealistic, and when things go wrong, it feels like employees are the ones blamed instead of the system. Support is minimal, and appreciation is almost nonexistent. The pressure to push credit cards and sales is constant and uncomfortable, even though I was the best in my location it's less about genuinely helping customers and more about hitting numbers, which takes away from the actual shopping experience. It can feel very forced and unnatural. Scheduling is inconsistent, making it hard to maintain any kind of work-life balance. One week, you might get decent hours, the next, you're barely scheduled, with little notice or stability. Overall, the environment feels draining more than anything. You'll definitely learn patience and how to deal with various kinds of situations, but it comes at the cost of your energy and peace. Unless something changes with how employees are treated, this isn't a place I would recommend long-term
