Great energy and supportive management, but safety concerns and limited growth opportunities - Recensione dipendente - Retail Sales Associate presso Macy's

4,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Macy's Herald Square is one of the busiest retail locations in the world, which is a huge plus if you're in a commission-based role. The high foot traffic translates directly into more sales opportunities and higher earning potential. My manager was genuinely supportive, approachable, and made the day-to-day environment pleasant to work in.

Svantaggi

Workplace safety was a consistent concern during my time on the floor. The store is open to everyone, and aggressive individuals frequently entered the premises, creating uncomfortable and sometimes unsafe situations for employees and customers alike. Security response in these moments was often slow, leaving staff to manage the situation on their own. This was stressful and should be taken more seriously by store leadership. While my manager was supportive on a personal level, conflict within the team was rarely addressed directly, which sometimes allowed small issues to linger longer than necessary. On the career development side, training was limited to once a year and focused almost exclusively on new product launches and brand information — helpful for product knowledge, but not for building broader professional skills. Employees looking to grow beyond their current role may find the learning opportunities lacking.

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Risposta di Macy's
2mo
We appreciate your feedback and take all safety-related concerns very seriously. To help us better understand and address your experience, if you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly. Thank you.

Esplora altre recensioni su Macy's

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I loved the people that I worked with. Everyone was such a delight to work with. Everyone I worked with pulled their weight and our jobs got done.

Svantaggi

I personally don't have any cons to say. I LOVED my position.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Svantaggi

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Risposta di Macy's
1d
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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