Vantaggi
It makes you appreciate the worst job you ever had in any industry before you found yourself on the selling floor at Macy's.
Svantaggi
Inadequate training upfront and on the job. Widespread lack of respect for sales associates as professionals and as human beings. Too many department and store managers who deal with their own frustrations by verbally abusing the sales associates on the selling floor. A volatile political environment that sharply limits opportunity for professional development or career advancement (one day you're the "flavor of the month," the next day - performing at the same level - with no explanation you are instead treated with impatience and condescension, as if you are a not-very-bright child). Questions and suggestions from sales associates are encouraged, but rarely addressed, and sometimes are used as the object of retaliation. Erratic schedules that are often changed with less than 24 hours' notice (even for regular full-time associates). "Incentive programs" that provide rewards of novelty items with Macy's logo but little additional cash compensation. Unhealthy physical environment: vermin in stock rooms and under counters, infestations in employee lounge, and extremes in temperature year round.
