IT Support - Recensione dipendente - Dipendente anonimo presso Marco

Great managers. Decent pay and benefits. Great support.

Nothing really so far. Only been there 6 months.

Depending on position and sales numbers, managers will trust you to work. If you prove you can work from home effectively, nobody will have an issue (outside of sales reps). Lower level managers do not micro manage for the most part. The work/life balance is pretty understanding. Expectations are to work 8-5, but nobody will bat an eye if you need to leave early or go run an errand. If you hit your numbers, they will trust you to work.

Unless you are a high performing sales rep or get hired from outside of Marco, do not expect to be paid overly well. Lots of broken promises and backstabbing when convenient for upper management to save a buck on comp plans. Private equity owned, so all upper management cares about is making the company look as profitable on paper as humanly possible. Sales reps took the brunt of it in 2025. Very little upward mobility. They would rather hire someone from the outside and pay 50% more than promote someone within and give them a 15-20% raise. Unless you have a comp plan that includes uncapped commissions, they don't care that you hit all of your numbers. You won't make much more than the year before.