Boss's lack of support delays resolution of critical issue. - Recensione dipendente - Application Support Analyst presso Marex

I was working on a critical issue that was impacting a large number of users. I had been working on the issue for several hours, but I was unable to resolve it. I reached out to my boss for help, but he was dismissive and told me to "figure it out myself." I continued working on the issue, but I was still unable to resolve it. I reached out to my boss again, and this time he became angry. He accused me of being incompetent and told me that I was "holding up the team." I was very frustrated and upset by my boss's behavior. I felt like I was being scapegoated for a problem that was not my fault. I eventually resolve the issue, but it took me much longer that it should have because of my boss's lack f support.