A handful of diamonds in the rough beaten down by poor morale and management - Recensione dipendente - Dipendente anonimo presso Marsh

1,0
25 nov 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Observance of local fiduciary public holidays

Svantaggi

- Poor staff morale company wide. - A worldwide service model results in an inability to find anyone who can offer assistance when a problem is encountered. Staff tend to directly call the few overworked staff who have knowledge in order to get prevent waiting over a week for a problem to get fixed. - Insufficient staffing causing the overworked who are left behind being expected to take on the tasks of staff who leave / are made redundant. - Dated or non-existent training and documentation. One is left to figure it out for themselves, and is reprimanded for getting it wrong. - An unwillingness of certain departments to be a part of a team dynamic. I.E. Rejecting requests as "its not their job" even though the title of the request is in their departmental title. - Bureaucracy for bureaucracy's sake. Something that should take little time to complete is extended by the bloated amount of sign-offs and approvals required. - Using the need for business agility as an excuse for poor business and project planning. Its common to have requests made that require extended collation of data expected to be supplied within minutes of the request being made because the manager involved promised it immediately without consultation, and with little understanding of the process involved. - Insufficient consultation and notification to staff regarding outage windows due to decisions seemingly being made on a whim by someone in an office on the other side of the world - Re above - planning. - Management are stuck in a cycle of reaction, and have no drive or time to grow the business as a result. - Management only appear to care about statistics and not root cause and prevention. - Management are contradictory of themselves. Don't trust a manager to keep their word.

Esplora altre recensioni su Marsh

5,0
23 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Svantaggi

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Risposta di Marsh
1w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
1,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Svantaggi

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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Risposta di Marsh
1w
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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