IT Desktop Support - Recensione dipendente - Dipendente anonimo presso Marsh

3,0
16 mar 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent benefits (although those are on the slide as of two years ago). I get a card and balloon on my birthday every year, hooray.

Svantaggi

Compensation is poor. I just got my first 2% raise in two years; meanwhile, leadership of all the OpCos are constantly celebrating how well the company is doing and how much money they're making. Plus rent in my area goes up around 10% every year so I'm going to have to move my family soon because we can't afford to live and work here anymore. No emphasis on training or building new skills. Very difficult to move up in your career -- the only way is to wait for someone to quit because they're not being promoted either. MGTI management has changed from being run by technology professionals to business professionals who don't understand how IT works. The option to work from home occasionally was taken away by these folks, meaning work-life balance just got much harder, particularly for those of us with kids. They also monitor the door security logs and Lync to see who comes and goes and when. You're not treated as a professional, you're a number who is assumed to be up to nefarious deeds at all times. Poor communication from management and when there is some kind of major shakeup, like the recent massive middle management layoffs, no explanations are given. Red tape and bureaucracy is valued over customer service. Meaningless metrics are thrown in your face public-shaming style and yet there are no complaints by the end users themselves about our performance. Annual reviews were done on some kind of sick bell curve and people's performance was discussed in meetings amongst managers who have no interaction with their subjects. There were only so many positive reviews that could be given out regardless of reality, which is absurd.

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5,0
23 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Svantaggi

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

1,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Svantaggi

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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