Great Benefits - Recensione dipendente - Client Service Specialist presso MassMutual

4,0
25 apr 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay, health, dental, etc is very good.

Svantaggi

Call center is very controlling...adherence/metrics. It is very difficult to get out of the call center.

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5,0
6 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance; people easy to work with

Svantaggi

multiple layers and complex RACIs

2,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

• Decent benefits • Some good individual contributors and colleagues.

Svantaggi

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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