CSR - Recensione dipendente - Customer Service Representative presso McKesson

Flexible schedule Good leadership Supportive team

Hard to move up Customers can be difficult

1. relatively aloof culture for ICs to grow on their own 2. on and off few people are good 3. Actually consultants in india are better than some full time hires to work with. The h1bs in full time roles and some GCs/Americans are just 1 step away from unemployment line but there are some good quality consultants who can be directed well to bring in good work. Problem is lack of direction when middle management is just running after money.

1. top most management is clueless to what is going post the middle tier 2. middle tiers - VPs/SVPs/Directors and Sr. Directors are among the worst. Mostly cast offs from Consulting firms/Tech cos/Other Healthcare firms, this group has some of the worst, clueless folks who just think very narrowly about how to get rid of problems, maybe craft a story for higher ups. Get rid of this layer ( so called people management ) and co. could shine better on the work of ICs, decent software engineers and regular rank and file. 3. Main money maker distribution is different from tech group and the IT here is almost comical - 2 years ago in 2024 there were "directors" bringing AI agents with 90% hallucination .. I mean that has got to be an industry first!