Not worth it - Recensione dipendente - Customer Service presso McMaster-Carr

1,0
14 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay, financial benefits. Cash and deferred profit sharing is unparalleled. No insurance premiums.

Svantaggi

Required to work in office after being told they'd never make us come back because they "value employee's work-life balance." No choice where you work, constantly getting shuffled around to a new departments. So you constantly have new supervisors. AI is taking over everything and eliminating jobs left and right, but they "don't do layoffs." They just change the metrics and slowly squeeze tighter, until you break and quit. Or suddenly don't meet their metrics and they let you go. Have watched over 30 colleagues in my office be let go in the last 10 months alone. On average they lose 10/month, per office location. They don't like feedback. If you provide feedback regarding a process, you basically get put on their watchlist and eventually end up "not meeting expectations." You have no control over your schedule. Your breaks are dictated by a whole team that changes the times of your breaks constantly. You could get lucky and work a good shift, or get screwed and have to work a really late shift. They don't care if you have conflicts with childcare or anything. PTO isn't great and they're very strict about how you use it. PTO is supposed to also be used for sick time, so that's hard to manage. Especially with such a small bank to begin with. Eventually you quit or get fired. At the end of the day, if you're anything other than some form of management, you don't have any "transferrable skills" to list on a resume when you're struggling to find another job. You also have no upward mobility here. They don't promote internally. Almost all of management is hired externally as fresh faced college graduates with ivy league degrees and no management experience. It's so frustrating. No one knows how to do anything and can't get you a solid answer.

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5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary, benefits, coworkers, work/life balance

Svantaggi

micromanagement at every level and job is boring at times

2,0
4 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary, guaranteed bonus, opportunities for overtime

Svantaggi

Management changes constantly, managers are either fresh out of college or have never done your role or both, so I felt like I was managing myself. The metric standards are so high you have to essentially be perfect month after month. The standards are completely unrealistic, robotic, and leave little room for a bad day. There is PTO but you are only allowed to take it if there are “available hours” for that day - everything is about capacity and squeezing out as much work from as many people as possible. Taking time off affects your metrics for the month, which I did not know until after I took my first week-long vacation - they are always looking at your performance in terms of the past year, so I had to try to overwork and correct the bad month I had, when in my opinion your PTO should be completely YOUR time and have no adverse effect. Mentally and physically strenuous, whether you are on the warehouse side or office side - go to the bathroom too many times in a day and it will become an issue - they expect you to be glued to your desk/post. Like I said, no room to be human.

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