Vantaggi
Benefits are insane. Profit share, retirement share, and insurance covered by the company are amazing, and life-changing if this is your first job out of college. Old guard employees are generally caring, have extensive product knowledge, and are willing to share. Work from home options for office employees are great. Subsidized food in the ELM location was varied and good. Strict work/life balance.
Svantaggi
If you’re a generalist, say goodbye to career autonomy. HR purposefully hires recent college grads who didn’t study business to work in AS400 and SAP, so the learning curve for systems is higher—you’ll learn the bare minimum for the role, but not how to navigate anything. Don’t bother logging in after-hours, they’ll track that and you’ll get in trouble. They’ll move you when they see fit, internal applications are not visible anywhere. You’ll be exposed to a constantly rotating door of management and management trainees, each qualified to do this job because of the Ivy League school that they attended. The chances of someone with subject matter knowledge being promoted to a leadership role are 0%. The management trainees have to re-write department standard operating procedures as part of their training, which ultimately means a merry-go-round of best practices that result in clouded expectations and anger when you don’t remember that one thing they verbally told you in that meeting that one time. Management trainee training is spent telling them that they’re incredibly smart and The Best, and ready to change the company right away—when they get to their first team, the tone switches and they’re placed under immense amounts of pressure. More than likely, this stress will be passed on to the individuals below them, creating a toxic, constantly changing cycle with no clear end in sight. You likely won’t be told that you’ve done a good job. You also will be subject to incredibly high accuracy standards (95%), which they can justify because they give out large bonuses and great benefits. Your immediate manger will “randomly” pull a few workloads out of the hundreds you complete monthly to review with upper management. Failures are often things that have no impact on bottom line, just that you didn’t include the right urgency or tone. You’ll be micromanaged down to the minute utilizing various softwares, and the time it takes to complete workloads also plays a role into your pass/fail rate. Will you ever be informed how? No. But you should always work faster. It’s clear that leadership is panicking about something, and trying to tighten their grip on their workforce and control them more than ever. However, the consequences of high turnover and not promoting subject matter experts are likely the root cause of their issue, and neither appear to be going away. If you can put up with high stress, unclear standards, and micromanaging that will make your friends go “Really!?”, stay for a bit to enjoy the bonuses and benefits. Just keep in mind that management and HR are absolutely not your friends. The other 1-3 star reviews are an accurate look at what it’s like for the average McM employee.