Customer Service - Recensione dipendente - Customer Service Advocate presso Media Source

Awesome Managers that are hands on and always ready to help you succeed. Great family hours. No weekends. No late nights. Great atmosphere. Very caring co workers. Feels like family.

Sometimes the vending machines do not have the food I want.

This company has an outstanding mission of serving libraries, schools, and literacy through magazines and events, and most of the wonderful people who work there are 100% behind this mission.

Toward the end of the time I was there, the management team seemed more concerned about keeping the investors happy than in upholding that mission. Which I can understand from a practical standpoint. Their butts were on the line. But when this kind of motivation becomes too transparent, it can hurt the overall morale of the business and even, in some cases, create a toxic culture. From what I understand, though, the worst of that management team has moved on, so it may be a much different place to work now.