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      MediaCross

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      Recensioni su MediaCross

      A circus - Recensione dipendente - Support Specialist presso MediaCross

      3,0
      2 set 2025
      Support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The people you work with are great. Very diverse and knowledgeable group of people that make it bearable to come in everyday.

      Svantaggi

      When I came into the department everyone warned me about how bad management is and how heavy the workload will be. Terrible pay. I saw that Jenn (CEO) commented under another review about how the pay is above the national average….not true, and even if it were, $35,000 a year is not a livable wage in the state of VA, and is certainly not enough to compensate for the backlog, terrible management, unrealistic expectations, the admiral coming into the office to intimidate workers….so many other reasons. As a worker, you are just a number to them. They could care less about your mental and well being, which is why the turnover rate is so high (another fib told by Jenn, that people leave to pursue other opportunities…people leave to pursue BETTER PAYING and LESS STRESSFUL opportunities!)

      Esplora altre recensioni su MediaCross

      5,0
      8 mar 2024
      Senior support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great people to work with, benefits

      Svantaggi

      Inclusion, annual % eval, work load

      2,0
      18 ago 2025
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The people you work with

      Svantaggi

      Unreasonable Expectations. Low staff Retention. Toxic Leadership. Lack of action. Poor training after onboarding. No accountability. POOR PAY! A whole team of people have left since the start of 2025. They hold no consequences for people who walk around the floor bragging about the lack of work they do. Management is all talk and seems to make no effort to fix the toxic environment they have created. 4 people quit with no notice and all 4 suffered from mental breakdowns, and received no support from management. 1 person ended up in an inpatient facility. They ask you to do the absolute most with no real recognition. There is nothing but empty promises and a crap show when you walk in the door. You will not ever get a chance to really move up in the company, and if you do be prepared to be completely lowballed for salary. They can try and defend themselves, but there are over 80 people that can tell you bad working here is.

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      Risposta di MediaCross
      9mo
      We have a great team and agree that a definite pro of working with MediaCross is the people. We work to create a work environment that great people want to be. We understand that everyone is entitled to their own perspective, but we must say that we wholeheartedly disagree with the majority of sentiments shared in this review. There are many statements here that go beyond opinion and are not factual. We promote from within whenever possible; almost every member of management was an internal promotion, each with 7-10 years of job history with MediaCross. As for pay, our pay is in line with or higher than market averages for relative position(s) in the Norfolk, VA area. The turnover at this office is also lower than industry averages, with the largest cause of turnover being employees leaving for a GSA job or a planned career switch to align with their degree or personal passions. Though it is hard to see a team member go, these are good things for the person leaving and we wish them well.
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