A couple weeks ago, they put out a return to office mandate for 3 days a week for anyone within 30 miles of Cleveland. Other locations will follow suit. Today, they let go of 10% of our workforce. When I was hired, it was stressed almost daily during training that work life balance was something that they valued as a company. They implemented a new phone system that gives management better metrics, but people actually on the phone cannot even transfer... or have sound dampening. Benefits are very expensive and pay does not make up for it.