Vantaggi
Ability to WFH I've met some amazing people
Svantaggi
Red flags from day one... but sadly ignored them. was Gaslit constantly and treated based on closeness of relationships. Little to no growth opportunities especially if coming from customer service. There is a false sense of family or community culture when it's the complete opposite. Lack of true leadership. When faced with having to handle things in unbiased, diplomatic ways, constantly fell short and reverted into high school cliques. Besides the ridiculous politics and drama, it was exhausting having to constantly appease customers for things that the company was at fault for. Constant feelings lf guilt not being able to assist customers fairly based on contradictory and confusing policies. Constantly fielding racist comments on social media every time a Black model was used in ads. As a Black woman it was exhausting and it was never considered. Stuck it out as long as possible for the hope of moving up and on into a new role. Lastly, the pay is terrible. It's not even close to the living wage needed to survive in any of the cities each store is operated in. To survive supplementation with another job is needed. Pointing out issues noticed, gets a label of not being "solution driven". Labeled as unprofessional if defending oneself. Great place to go if you really need a job and a first step into the corporate world. There were some amazing people I got to know but they've either quit or have been laid off. From missing or short paychecks (multiple times, once right before rent was due) to biased management, overall disorganization, lack of inter-department communication. It was a stressful and toxic environment.