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      Members 1st

      Azienda coinvolta

      Recensioni su Members 1st

      Pay is well but too much micro managing - Recensione dipendente - Senior Customer Service Representative (CSR III) presso Members 1st

      3,0
      5 mar 2023
      Senior customer service representative (csr iii)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Nice work/life balance, good pay, incentives, bonuses

      Svantaggi

      When I was there all that mattered were the numbers, not the quality of calls. Also had a ranking system where people would would be in top of the list for being in adherence when the way people got there was not taking breaks and entering fake referrals just so that one could be the top of the list to get the highest incentive payout. Management knew this was happening but did nothing to change or stop it from happening.

      Esplora altre recensioni su Members 1st

      5,0
      12 ago 2025
      Member service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

      Svantaggi

      Having to deny members from loans Pushing products and services to members randomly some “cold calling”

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      Risposta di Members 1st
      5mo
      Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team
      3,0
      13 mag 2026
      Business credit analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

      Svantaggi

      Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

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      Ricerche correlate: Offerte di lavoro di Members 1st | Stipendi di Members 1st | Benefit di Members 1st | Colloqui di Members 1st
      Recensioni su Members 1stRecensioni per Senior Customer Service Representative (CSR III) presso Members 1stRecensione su Members 1st