Great place to work! - Recensione dipendente - Technical Support presso MembershipWorks

1. Fully Remote 2. The boss is kind, understanding, and allows great work/life balance. 3. You work with some great people who are always there to help if needed. 4. You gain a lot of good experience

There is a lot to learn, and it can take a while to get the hang of everything. However, once you get the hang of everything it's smooth sailing.

Working at MembershipWorks has been refreshing after running my own business for many years. I appreciate their professionalism, investment in training, flexibility when "life happens" (as another reviewer said), great fellow team members, paid vacation time and most of all their sincere interest in creating a mutually beneficial work environment. Here I have been able to learn new skills as well as expand what I'm offering the company beyond what I was originally hired to do. Working from home is also a great perk! There are no office politics and even it was possible to have them in a telecommuting environment, the team is so supportive that I can't imagine that happening.

The software is easy to use, but the learning curve initially feels steep. That's mainly because in a customer service environment you'll be asked questions you've not come across before that require troubleshooting. Once you get the hang of the system and the process of answering tickets/calls, it's a great feeling.