Unrealistic Quotas, SEXIST Culture & Poor Middle Management - Recensione dipendente - Inside Sales Representative presso Meraki

3,0
11 mar 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product, of course it has its flaws. But overall, it's easy to sell Meraki products and it works fairly well and most customers love Meraki products once they start using it. The people are fun and friendly, and there are many perks such as a nice office, free lunches/snacks/drinks, and off-site activities such as Giants games, happy hours, etc.

Svantaggi

Territories are divided to match Cisco territories, but they do not set quotas based on historical sales or based on actual data (Cisco does this, as any legitimate sales team should). Instead, Meraki management takes the lazy route and just applies the same quota to all territories, regardless of the differences between territories (which can be significant). This makes some territories impossible to attain quota, while others are enjoying sales at 4x quota. Quotas are set based on "top-down" approach, and not necessarily based on realistic numbers and data. Also, there are no female managers (or very few) and most don't last long. Middle management is promoted from within, which allows for salespeople to advance. But unfortunately it's existing male directors who just promote their buddies, and it is not based on actual performance and skill. Also, once they become a sales manager, they do not invest in training them. The result is a lot of inexperienced, male managers running the show. There is a lot of expectation to attend happy hours and support the male-dominated, drinking and party culture. There are countless times where female employees, including myself, had to suffer through constant sexist remarks made on the sales floor by salesmen and managers, and even the managers join in rather than extinguishing this kind of culture. HR is no help. The women that were in management positions and have since left the company for other jobs, seem to all have the same feedback. They were boxed out by other male managers and sexism was obvious at every turn. They were just not taken seriously so they went elsewhere.

Esplora altre recensioni su Meraki

5,0
20 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Structured nice team professional team

Svantaggi

None it was all good

4,0
11 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Svantaggi

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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