People Change Jobs sometimes - Recensione dipendente - Dipendente anonimo presso Meraki

5,0
13 ago 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Meraki is disrupting IT, and doing it with all the style of a startup in San Francisco. Cisco saw the disruption coming and bought the best Cloud networking solution on the market, Meraki. The founders stuck around long enough to engrain the culture permanently. Meraki is in the middle of it's big growth period, and it's a fantastic time to be a part of this group of people. Imagine Google in it's early years, after everyone realized it was more than just a search engine. Revolution in IT had to come with the Internet, but it took longer than expected.

Svantaggi

In order to disrupt IT in the corporate world you have to be a big corporation - or at least a part of a big corporation. Meraki kept their name, their culture, and 99% of their people in the acquisition by Cisco. You will hear that Cisco is a big company and confusing, and some employees have a fear (rational or irrational) of becoming "corporate" depending on your perspective. This actually drives them to stay competitive. No one likes change, that's true in any organization. People leave and start new companies, that's even more true in San Francisco's startup world than anywhere else. Cisco is one of the more family friendly and engineering talent friendly "corporate" companies in the Bay Area. Sure their offices in south bay are not as fancy as Meraki, but they'll probably upgrade their offices or already have started. Cisco has been the #1 company in IT for decades. Now it's time for... Cisco to keep that title. Meraki on the other hand now goes from being a cool start up with a great product and a small market share, to being the #1 company in IT.

Esplora altre recensioni su Meraki

5,0
20 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Structured nice team professional team

Svantaggi

None it was all good

4,0
11 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Svantaggi

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

Vedi recensioni per: Utile|Valutazione|Data|Tutto