Used to be a great company to work for - Recensione dipendente - Administrative Assistant presso Mercer

2,0
9 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have worked with some great people. Depending on what line of business and personalities, they do offer some flexibility in schedule and the ability (not for all) to work remotely. Very impressed with the new CEO he's great.

Svantaggi

Extremely outdated technology and systems, behind our competitors and our clients. This poses problems when opening documents and working on documents with advanced formatting sent by client. I understand some of the rationale behind "why" we have not updated (compatibility with internal systems) but overall, other companies and competitors seem to be able to do it, so why can't we? It's really embarrassing. Terrible billing system and processes related and oppty tracking system is not user friendly or logical. Local office leadership style a bit rough (comes across insensitive when communicating changes or delivery of information) doesn't seem to care about how employees feel about things or how he/she comes across to employees. Makes decisions that really don't make sense or are self-serving. Favoritism seems to becoming more an issue, at least at my location and tied to leadership locally. Overall, the firm does not seem to value all employees, rather they selectively invest in those they feel are worthy. We've changed branding twice in a year. Does not offer remote working for all (others in same position are able to work remotely, while others are not given the opportunity to do so).

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5,0
6 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working in the corporate world

Svantaggi

Lots of busy work for the company

3,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Svantaggi

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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