Dont Recommend - Recensione dipendente - Customer Service Representative III presso Mercer

2,0
27 mag 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay starting out and nice incentive plan. Nice amount of PTO as well as sick pay when you first start.

Svantaggi

1. No room for growth or opportunity. 2. The incentive plan is great but they have made it so difficult to even get now. 3. They tend to hire outside instead of the company instead of within. 4. The company needs to invest more money into there systems as well as there employees. 5. No one listens when you have a concern or just cant do your job due to system issues. 6. They tend to hold things against there employees even if its not there fault. 7. When you have a supervisor call and reach out to them they dont want to help or take the call. 8. It is hard to get the time off you need when using your PTO. 9. Need to upgrade laptops that are provided to us to do our job.

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5,0
11 gen 2026
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership, communication, early career growth, and environment is very positive.

Svantaggi

None, it was a great company to be at.

2,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote flexibility, which is nice.

Svantaggi

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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