It pays the bills at the cost of your dignity. - Recensione dipendente - Benefits Counselor presso Mercer

1,0
24 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Money is exchanged for time worked.

Svantaggi

Generally do not care about customers or employees. When the Derecho hit in 2020 we were expected to head into work immediately after the trees stopped flying. Customers are generally irate due to the mishandling of claims by the claims department who mostly don't have to speak to the customers. You get rated on metrics that are designed to favor those who take calls quickly rather than accurately. Always have to screenshot things said by your manager, otherwise they try to gaslight you, and even when shown proof of their error, you still get gaslit.

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5,0
11 gen 2026
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The leadership, communication, early career growth, and environment is very positive.

Svantaggi

None, it was a great company to be at.

3,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Svantaggi

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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