Abhorrent abuse, toxic workplace - Recensione dipendente - Helpline Advisor presso Mercer

1,0
2 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- the Office location at Docklands, amazing and close to Southern Cross Station/tram access. - there are some really lovely people who work at this office

Svantaggi

-Poor onboarding dependent on the facilitator, mostly rushed - no learning/development time - lack of SME’s - awful pay structure, where super is deducted from your wages not additional. So your salary is extremely low for the effort and work quality you provide. - no recognition for change - not wanting to listen to their staff who are the first contact for our members/clients - no recognition for empathetic servicing particularly considering we converse with many people who are struggling, terminally ill. - no training for Diversity, Domestic violence or aggressive behavior management - lack of IT Support, where you must install programmes and get yourself access to. And if you cannot access you are accused of being stupid and not following instructions properly. - detrimental to your mental health - favortism

Esplora altre recensioni su Mercer

5,0
31 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People are friendly and helpful

Svantaggi

Not a lot of career growth opportunities

4,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great colleagues, supportive environment, stable organization.

Svantaggi

Subpar benefits, especially medical. Limited annual salary increase

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