customer service - Recensione dipendente - Dipendente anonimo presso Merck

Work from home (that may not always be a perk, but it is now for writers), choice of flexible hours (7 AM - 9 AM starting), friendly, helpful people, great bosses, people very interested in their jobs, plus a lot of educational benefits, you are trained on all aspects of Merck and your job.

I cannot think of any, though sometimes work from home has its drawbacks, because the employee doesn't get all the information that an onsite employee would.

Over my tenure, I had the opportunity to work alongside highly talented and mission-driven colleagues dedicated to improving patient outcomes. The organization provided exposure to cross-functional collaboration, leadership development opportunities, and meaningful work supporting healthcare providers, patients, and community stakeholders. I appreciated the company's commitment to innovation, professional growth, and serving patients through scientific advancement.

Like many large organizations, priorities and organizational structures evolved over time, which occasionally created uncertainty and changes in responsibilities. Decision-making processes could sometimes be complex due to the size of the organization, and navigating multiple layers of stakeholders occasionally impacted speed and execution.