Mercury sets a pretty high bar for the company and a high bar for its employees. I'm judging the company with the same high standard.
- As others have pointed out, you rolled out a culture and value statement but don't enforce it. There's a C&V gap between individual contributors and the CEO/COO/CFO (others not named intentionally). There's a pool of C&V misfits at the VP level who can get away with anything because of their title. I've been insulted, degraded, and humiliated by a few of them more times than any human being deserves. I've also had the experience (more than once) of comforting a crying employee after a public humiliation session where the employee did nothing wrong -
an action wasn't communicated beforehand and a VP blew up at an employee for not having psychic powers and coming prepared to a meeting to address that particular action.
When I bring these types of issues up, I'm told "get over it and just do my job". On glassdoor, you would think there's an open door policy with no retaliation / punishment for reporting. That's not the case - potential employees interviewing with Mercury, beware. There's Mercury you see on the outside (great image) and a separate Mercury operating on the inside that's much less employee friendly - if you are exposed to the C&V misfits. I will add the disclaimer that if you're not exposed to the C&V misfits, it would be a great experience!!!
- I'm not going to add much to the HR and IT comments others have noted on glassdoor, except to say that the recent criticism is accurate.
- Mercury doesn't care about you as an employee as they go about their business. If you get steam rolled during their one of their initiatives, you're just a casualty on a piece of paper. As long as the end objective is achieved on time and on budget, that's all that matters. People don't matter.