Company is in complete disarray - Recensione dipendente - Liaision presso MetLife

1,0
26 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ability to telecommute if your management allows it. Bonuses are still provided if applicable due to performance. No further pros.

Svantaggi

Massive layoffs and restructuring as the result of the retail separation. Morale is very low especially for employees who were in departments that were eliminated and given the option to apply for newly created positions that are identical to their former role that was eliminated. Others are nervous if they will have a job. Work environment is challenging as there are rarely any procedures in place to guide employees to perform their jobs well. Poor or no communication among teams which leads to projects failing miserably or delays in deployment. Clueless and largely absent management that are unable to provide adequate guidance to their employees. The company has changed for the worst in the past 10+ years that I have been here.

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5,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture that actually cares about customers and employees

Svantaggi

Old school and Legacy environment

2,0
16 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Svantaggi

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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