Vantaggi
Benefits, 401k, vacation, flexible work schedules. The telecommuting program allow employees to work from home on specific days. Employees are committed to doing a great job.
Svantaggi
No sick time. Outdated policies, raises are poor, bonus is not enough for amount of work, team environment is a joke. Employees are stuck in same position for years without any advancement. Not enough employees to do the work during peak times. Managers leave early while associates are left doing the work. Managers promote according to favoritisms. QA is elementary and a means for associates not to do relevant work. QA is used as an excuse to not give raises. The QA is inconsistent across the board as some associates are not subject to QA and some employees are inundated with elementary and distracting QA process. The QA does not equal to accurate processes throughout the departments.