Sr. Customer Service Rep - Recensione dipendente - Senior Customer Service Representative presso MetLife

4,0
2 mag 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company offered great benefits, including health, dental, long and short term disability, and life insurance. They had a matching 401K option, and flexible spending accounts. The office hours were Monday - Friday, and would provide flexible schedules including 4 - 10 hour shifts, or split shifts to accomidate for employees going back to school or with special needs.

Svantaggi

The insurance industry flows with the financial sector in the market. If the financial or insurance companies are impacted, Metlife also receives a blow. Also, MetLife began offshoring and outsourcing some of its customer service positions. Representatives are now required to be more valuable by cross training on multiple product lines.

Esplora altre recensioni su MetLife

5,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, competitive salaries

Svantaggi

Busy peak season usually from Sept - March

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers, great insurance product, good leads, friendly environment

Svantaggi

Staffing at times would be low

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