Sweatshop conditions - Recensione dipendente - Dipendente anonimo presso MetLife

2,0
24 feb 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits. Amazing in house cafeteria.

Svantaggi

I am very disappointed with Met, despite being really excited to be hired. Workload is increasingly impossible, with less people than needed doing the work. Boss constantly agrees to taking on tasks regardless of resources available. Mandatory work from home, mandatory early mornings in office to accommodate global growth, and oppressive, lonely work environment. Many managers were process managers before they were people managers. They don't know how to manage people and Met doesn't train them to do so. Many managers are mean, spiteful children who play their subordinates against each other. In the entire time I've been there, I have rarely been praised. Training is primarily OTJ. Mostly, I just hear about what I'm doing wrong on a daily basis instead of actually providing some kind of formal training. No training manual. Take notes, listen, and watch. Good luck to you, because you'll be thrown in the deep end before you choose a regular parking space based upon your morning arrival time. Lots of gossiping, and employees can't mind their own business. Lots of backstabbing. Can't trust anyone. Moreover, the review system is competitive based on your 'level', so others at your level will be listening to your conversations and watching your behaviors in order to burn you come review time. This leads to a lack of cooperation, collaboration, and innovation because not only will they try to throw you under the bus, they won't work with you or help you because they have their own agenda to get ahead. Company is expanding globally, yet with the ethnocentric attitudes of the management, the company doesn't seem to be very globally friendly. However, they have no problem making American employees meet the 12 hour difference to grow and maintain new locations around the world. Upper management is insulated from the reality of what their employees are facing, and even if they do know, they don't seem to care much. The hours and workload are expected. Be prepared to give up your personal life to work at Met. Toxic environment, crazy hours, insane workload, and not enough money for the trouble, honestly.

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5,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture that actually cares about customers and employees

Svantaggi

Old school and Legacy environment

2,0
16 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Svantaggi

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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