Reason to not work at Metlife - Recensione dipendente - Customer Service Representative II presso MetLife

1,0
31 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have decent insurance for employees

Svantaggi

I worked at Metlife for almost two years and I had to take several leave of absences due to medical reasons. I was unable to work full time returning to work per Dr request. Then I had the flu and had to miss a few days of work and was told I had to resign or work full time or go back out on disability. I didn't need to go back out on disability because I was doing a lot better. When I talked to my manager she was unprofessional as always and not actually doing her research before telling me and getting my hopes up that I can work my part time schedule per the request of my doctor. They claim to be experts in disability insurance but don't actually care about the employees disabilities. Also, I came back from disability one time and they over paid me and never explained to me that I had to miss pay checks. They just started to not pay me for 4 pay cycles which made me more ill because I wasn't able to take care of myself with no money. They don't care if you have had covid, you have to work no matter what. They never explain anything and when you try to get an answer you get several different answers so you never know what the real answer is until you get angry and have to yell to get what you want. Also if you have any sort of mental disability. This is not the job for you. You are constantly getting yelled at and belittled by customers. You barely get nice callers which makes it difficult when you are sitting at home taking calls back to back and being all alone. No one respects you if you say what you need. Also, they don't have hardly any security cameras which have called for several people to be molested In areas of the building. Just don't work here, you can find something better than working at Metlife

Esplora altre recensioni su MetLife

5,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, competitive salaries

Svantaggi

Busy peak season usually from Sept - March

1,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good support for new people managers were very helpful and always available

Svantaggi

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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