Customer Service - Recensione dipendente - Dipendente anonimo presso MetLife

1,0
19 dic 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are good, the top medical plan pays out like a slot machine. The Short Term Disability plan is also good.. I also met one of my best friends there..

Svantaggi

Downsides to working at MetLife: Micromanagement, Management that feels that they must belittle every employee that they possibly can, unless you're doing the job to their exact specification, which is just about impossible. Minimum Call center goals that are impossible to reach, Policyholders and Supervisors that mentally abuse you, and face no recourse from senior management. The code of conduct isn't held to standard against all employees, just those who are non-management. Systems and hardware that are 20+ years old. Promotions given on the "Good ole boy" system. Employee Relations is a joke.

Esplora altre recensioni su MetLife

5,0
7 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture that actually cares about customers and employees

Svantaggi

Old school and Legacy environment

1,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good support for new people managers were very helpful and always available

Svantaggi

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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