Friendly arrogance and messy management - Recensione dipendente - Senior Software Engineer presso Meter

The company is coming into its own. The product has arrived, the market is huge and the GTM motion is maturing quickly. The team has a good culture and the company values of "Ambition" and "Kindness" are embodied by most. The opportunity at Meter is to improve the networking industry for the better. There is a quickly growing chance that Meter will succeed.

As the business grows, there is room for operational excellence to improve. You won't find a quickly growing company that doesn't struggle with this. Luckily, Meter is working quickly to improve in this area.

- Meter has an audacious goal to take over an industry that needs a new model, and the real potential to succeed in doing so. I let this promise cloud my judgement when it should have been clear early on that my baseline expectations were falsely aligned - Its customer base is largely happy and scaling rapidly - Highly intelligent employees on every team, no passengers

- Success and service teams are critically understaffed and under-tooled. - New-hire onboarding is bare minimum, there is no ongoing enablement - Feedback is cryptic, if provided - There is little camaraderie or culture, senior leadership is mute where they should be unifying the company